Effective date: 13 October 2026
Norton Furniture ("we", "our" or "us") respects your privacy. This Privacy Policy explains what information may be handled when you visit our website, browse our furniture catalogue, or contact us. Please read it together with any notices shown on the website.
1. Information You Provide
You may choose to contact us using the contact details shown on our website. If you email us, we may receive information such as your name, email address, the contents of your message, and any details you choose to include. Please do not send payment-card details or other sensitive information through a general enquiry.
The contact form currently displayed on this website is a demonstration form: it shows a confirmation message in your browser but does not send your submission to Norton Furniture or save it in a database. Do not rely on that form to deliver an enquiry. To contact us, use the email address below.
2. How We Use Information
If you contact us by email, we may use the information you provide to respond to your question, discuss furniture or product enquiries, and maintain relevant business correspondence. We do not claim to collect information through the demonstration contact form.
3. Sharing of Information
We do not sell your personal information. We may disclose information when reasonably necessary to respond to your request, operate the website through service providers, comply with applicable law, or protect our rights and security. Any information you send through your own email provider is also subject to that provider's privacy practices.
4. Cookies and Website Logs
This website does not intentionally use advertising cookies or analytics tools in the current code. The website hosting provider or other technical services may process basic technical information, such as server logs, to deliver and secure the website. Browser settings may allow you to manage cookies, although changing them can affect how some websites work.
5. Third-Party Services
Some furniture photographs are loaded from Unsplash. When your browser requests images or other resources from a third-party service, that service may receive technical information such as your IP address and browser details. Their own privacy policies govern their handling of that information.
6. Data Security and Retention
We take reasonable care with information received through direct correspondence. However, no method of internet transmission or electronic storage is completely secure. We retain correspondence only for as long as reasonably needed to respond, manage our business relationship, or meet legal obligations.
7. Your Choices and Requests
You may contact us to ask about personal information you have sent directly to us, or to request a correction or deletion where applicable law allows. We may need to retain certain records when required by law or for legitimate business purposes.
8. Children's Privacy
This website is intended for a general audience and is not designed to knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us so we can review the request.
9. Changes to This Policy
We may update this Privacy Policy when our website or practices change. Updates will be posted on this page with a revised effective date. Please review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or a privacy request, contact Norton Furniture at support@nortonhelp.site.